Contact Us

Thanks for stopping by Dusty Creek — we're glad you're here.

We're a family-run brand based in Charters Towers, North Queensland. Every order, message, and bit of support helps keep this small business ticking, and we’re truly grateful.

Whether you're chasing sizing advice, looking to buy the perfect fit cap, or just have a quick question — we're here to help.

How to Reach Us

📧 Email
For all enquiries, email us at:
hello@dustycreek.com.au
We aim to respond within 1–2 business days.

📞 Phone
Prefer a chat? Call us on:
0401 744 647
Available Monday to Friday, 9am–4pm AEST.

Returns & Exchanges

Need to send something back for a swap?

Post to:
PO BOX 318
Charters Towers QLD 4820

Please include a note with:

Your order number

The item(s) you'd like to exchange

Size/style you'd prefer

A few things to keep in mind:

Let us know within 30 days of your order date

(in store you have 14 days)

Returns must arrive within 30 days of that notice

Items must be unworn, unwashed, and in original condition

You can find more details in our  Exchange Policy.

We’re proud to offer quality country clothing for the whole family — and we genuinely care about getting it right. So if something’s not quite perfect, please let us know and we’ll do our best to sort it out.

Thanks again for supporting a small Aussie brand with big dreams.

— Jess & the Team at Dusty Creek